Responsibilities:

• Provide deskside and infrastructure support to corporate users and systems. 
• Provide front-line remote and on-site support for internal staff
• Support the corporate IT operation and venue ICT arrangement
• Support corporate system infrastructure
• Ensure operation quality, troubleshoot on PC, network and systems problems
• Monitor on-site event ICT operation activities
• Regular report and review the operation procedures and compliances
• Work on shift to perform the systems operation (e.g. batch job running, data and applications backup, systems health check)

Requirements:

• Bachelor’s degree or Higher Diploma with 2-5 years working experience
• Hands-on experience in deploying, managing and supporting in MS Windows OS platform
• High proficiency in MS Office solutions including Office 365
• Basic knowledge in Active Directory, Azure, VMware, and inter-networking equipment
• Professional certificate of CCNA, ITIL, MCSE is a plus but not necessary
• Self-motivated, strong problem-solving skills
• Able to work independently, under pressure and willing to work outside office hours
• Good command in spoken and written English and Cantonese